Code of Ethics




Code of Ethics and Standards of Practice of the National Association of REALTORS®

Effective January 1, 2024

To Download the Code of Ethics 2024 Code of Ethics

Click to visit the Code of Ethics/Professional Standards Resources available online by the National Association of REALTORS®

Click to take the Code of Ethics Training provided by the National Association of REALTORS®.


Professional Standards

LGAAR is a local trade association, chartered by the National Association of REALTORS® (NAR), charged with the responsibility of enforcing standards for professional conduct, or the Code of Ethics, within the association’s membership.

Though not a governmental or licensing agency, upon receiving a formal complaint LGAAR may through its Grievance and Professional Standards Committees conduct investigations and hearings involving members to enforce those professional standards.

One type of investigation that may be conducted is called an “Ethics Complaint”, which pertains to alleged violations by a member of one or more of the 17 Articles of the Code of Ethics of the National Association of REALTORS®.

The other type of investigation is called a “Request for Arbitration.” An arbitration hearing, or the alternative service of mediation, will determine disputes over real estate commissions that arise between REALTORS® and other REALTORS®, or between REALTORS® and their customers or clients.

Any professional standards complaint received, as well as any material related to a complaint received, is considered to be strictly confidential in nature. Both the Grievance and Professional Standards committees are responsible for ensuring due process is afforded to all parties, whether it be in the conduct of a hearing to enforce the Code of Ethics or in the arbitration of commission disputes arising out of the real estate business.



Ohio Association of REALTORS® Legal Library

National Association of REALTORS® (NAR) legal section

NAR’s A-Z List of References (formerly Field Guides) offers legal research on many topics of interest to the real estate practitioner.

REALTOR® Code of Ethics

Ethics Complaint

Arbitration Request – Member

Arbitration Request – Nonmember

Mediation Services

Ombudsman Services

Case Interpretations

Grievance Process Overview